Privacy policy

This Privacy Policy applies to all users of our website accessible at the URL https://www.sorana-villa.com/ (hereinafter the “Website“). The persons who can access the website are referred to as “users“.

We encourage you to review our policy, which explains in detail how we use and protect your information.

COLLECTION OF PERSONAL DATA

Villa Grande Anse is required to collect and process, on its own behalf, the User’s personal data which (i) have been communicated to it following the sending of a collection form available on the Site, (ii) in the context of its various exchanges with Villa Grande Anse, (iii) when you subscribe to the newsletter and (iv) by the simple use of the Site, provided that valid consent has been given in advance by the User.

Villa Grande Anse will not process any personal data other than those described in this privacy policy (hereinafter the “Privacy Policy“) without the express consent of the User.

LEGAL BASIS FOR PROCESSING

In accordance with the applicable legislation on the protection of personal data, the processing of personal data implemented by Villa Grande Anse is based on one of the legal bases referred to below.

USER’ CONSENT

When Users browse the Website, Villa Grande Anse may read and/or write trackers on their device (e.g., computer, mobile device).

Before installing cookies on the User’s device, Villa Grande Anse collects the User’s consent through a “cookie banner”.

COMPLIANCE WITH A LEGAL OBLIGATION TO WHICH VILLA GRANDE ANSE IS SUBJECT

The processing of the User’s personal data implemented by Villa Grande Anse may be imposed by a legal obligation to which it is subject.

LEGITIMATE INTEREST OF VILLA GRANDE ANSE

Villa Grande Anse may have a legitimate interest authorising it to collect and process the personal data of Users who visit the Website (for example, the implementation of commercial prospecting operations with its prospects).

In this context, Villa Grande Anse ensures that the processing implemented is necessary for the achievement of its legitimate interest and that it does not adversely affect the interests and fundamental rights of Users.

CATEGORIES OF PERSONAL DATA COLLECTED AND PROCESSED

Villa Grande Anse may collect, store and process the following categories of personal data:

identification data (e.g., surname, first name, date of birth);
contact data (e.g. telephone number, email address, postal address);
economic and financial information (e.g., card number, transaction details);
personal life and lifestyle data;
Villa Grande Anse may collect information relating to the User’s meal preferences, which could indirectly give indications of the User’s religious beliefs, ethnic origin or state of health and thus qualify as sensitive data within the meaning of Article 9 of the GDPR. This data would only be collected when the User voluntarily decides to make a specific request in this regard;
location data (e.g., GPS);
Login data (e.g., IP address, logs).Villa Grande Anse does not collect any information relating to political opinions, morals, sexual orientation or genetic characteristics.

PURPOSE OF PROCESSING

The processing of Users’ personal data carried out by Villa Grande Anse is necessary to enable it to accomplish the following purposes:

PROCESSING FOR ONLINE BOOKING PURPOSES

Optimizing the website for user navigation;
the creation of a customer account by Users on the Site;
confirm and process the User’s booking;
process payment for the booking;
Send a confirmation or message before the user arrives.
Conduct a customer satisfaction survey.

PROCESSING FOR THE PURPOSE OF SENDING THE NEWSLETTER AND MARKETING COMMUNICATION

the sending of the Villa Grande Anse newsletter, the User may unsubscribe at any time from any marketing message by clicking on the unsubscribe link at the end of the said message;
measurement statistics and marketing analysis;
communication with a user who fills in a contact form on the website;
constitution of a file of customers and prospects;
inform users of any changes affecting the services offered by the website.

PROCESSING FOR RIGHTS MANAGEMENT PURPOSES

the prevention and fight against fraud during the payment of the order;
Litigation management;
to comply with a legal obligation or in connection with legal proceedings or litigation;
inform users of any changes affecting the services offered by the website;
the management of requests to exercise rights.

‍

DATA RETENTION

The User’s personal data will be retained for as long as necessary to achieve the purposes described in the “purposes of processing” paragraph above in accordance with our legitimate interest or for a period specifically required by applicable regulations or laws, such as retention of information for regulatory reporting purposes.

DATA RECIPIENT

The User’s personal data collected and processed by Villa Grande Anse are transmitted to the following recipients when necessary to enable them to comply with the aforementioned purposes only.

VILLA GRANDE ANSE INTERNAL SERVICES

Villa Grande Anse shares Users’ Personal Data with its internal services, only for the purpose defined in Article 4 above for which they are authorized.

Members of the internal department who process Users’ personal data are subject to an obligation of confidentiality with regard to this data.

Third party suppliers and service providers

Villa Grande Anse may temporarily and securely transfer to third parties some of the User’s personal data when necessary:

operation and maintenance of the website;
the partners with whom Villa Grande Anse has contracted to enable the execution of its contacts with the Users;
the partners with whom Villa Grande Anse has contracted to enable it to manage its customers and prospects;
certain regulated professionals such as accountants, auditors or lawyers.

As such, when the third party concerned is located outside the European Union, or in a country that does not have adequate regulations within the meaning of the GDPR, Villa Grande Anse frames its contractual relationship with the third party by setting up an appropriate contractual arrangement.

ADMINISTRATIVE AND JUDICIAL AUTHORITIES

Only in cases where such disclosure is required by a legal obligation, Villa Grande Anse will disclose the User’s personal data to the administrative or judicial authorities that require it.

Cookies

Villa Grande Anse uses web analytics cookies to better understand the behavior of Users. These tools collect information and generate reports on the statistics of the use of the Site without Users necessarily being identified by the third party that provides the cookie (e.g., Google).

In addition to generating reports on the Website’s usage statistics, these audience analysis cookies also make it possible, in combination with certain other advertising cookies (placed by third-party websites and/or content when viewed by the user), to display more relevant advertisements on the Website.

REFUSING COOKIES

Each User has the possibility of refusing cookies by configuring their Internet browser:

InternetExplorer™: http://windows.microsoft.com/fr-fr/internet-explorer/use-tracking-protection#ie=ie-11
Safari™: http://support.apple.com/kb/PH11952 ;
Chrome™: https://support.google.com/chrome/answer/114836? ;
Firefox™: https://support.mozilla.org/fr/kb/comment-activer-option-ne-pas-pister;
Opera™: http://help.opera.com/Windows/12.10/fr/notrack.html;
Edge™: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy.

STATISTICAL USE OF ANONYMOUS DATA

As part of its activity, Villa Grande Anse collects, processes and stores statistical data relating to the use of the Site and relating to the activities of Users.

This usage data, which may be passed on to third parties, is anonymous and does not allow users to be identified, even indirectly.

‍

Modification OF THE PRIVACY POLICY

Villa Grande Anse has the right to make, at any time, any changes to the Privacy Policy that it deems necessary and useful.

The Privacy Policy will be accessible by the User on the Website.